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SHIPPING INFO

Please allow  up to 5 business days for processing plus the time listed below for shipping & delivery for most orders.

For personalized/custom Crocs please allow 2-3 weeks plus the time listed below for shipping & delivery. 

  • USPS First Class Mail: 3-5 Business Days

  • USPS Priority Mail: 1-2 Business Days

RETURN / REFUND POLICY 

Damages and Issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or you receive the wrong item.

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Exceptions / Non-returnable items
Personalized orders cannot be returned. Please contact us if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

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Refunds
We do not accept refunds, every item is handmade. If you have an issue with your purchase, please contact us at shansdesignn@gmail.com. 

PAYMENT METHODS

- Credit / Debit Cards

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